Fruit Shop

  • UI/UX Design, Web development

  • Retail

  • 14 months

  • 7 consultants

ABOUT THE CLIENT

San Miguel Fruit Shop, a prominent local business in San Miguel Island in the Azores, distributes its products to all islands of the Azores, as well as other islands, and also to mainland Portugal. They are importers and exporters with over 30 years of experience.

BUSINESS CHALLENGE

The absence of an integrated system led to a myriad of issues, including order inaccuracies, inventory management difficulties, and breakdowns in communication between departments. This resulted in additional costs and an unsatisfactory experience for customers.

Delivered solution

Our team suggested the implementation of a Digital Business Management System, known as the Business Management System. This system centralizes all operations, from customer service to inventory management and logistics. It enables more effective communication between departments, automates processes, and provides a comprehensive view of the order lifecycle.

Technology stack

Web Admin:

React / SCSS

Backend:

Laravel / MySQL / Microsoft Azure

Project results

This case highlights the importance of digital transformation for businesses of all sizes. It demonstrates how the adoption of modern technologies can improve operational efficiency, reduce costs, and enhance the customer experience. Additionally, it emphasizing the need for a strategic and collaborative approach to successfully implement digital changes within an organization.

San Miguel Fruit Shop serves as an inspiring example of how a local business can adapt and thrive in the digital age. Its journey of digital transformation not only improved internal operations but also strengthened its position in the market and fueled its ongoing growth.